Frequently Asked Questions

Thank you for buying directly from me. It helps me earn a living as an author, so I truly appreciate you shopping at my store.

Below are some frequently asked questions that might help answer any questions you have.

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Why should I buy directly from the author instead of Amazon, Apple, or the other big retailers?

Buying directly from me helps support my writing career. The major retailers take a healthy cut from the sales proceeds.

Depending on the format and price, this can be up to 75%. When my books are purchased from my site, I’m stepping by the proverbial middleman to deal with you.

Also, when you buy directly, I get paid within hours or days, instead of months. That helps keep the lights on and allows me to keep writing.

However, if you prefer to get your books through Amazon, Apple or the others, I totally understand. Above all, I hope you read my books. Where you buy them is secondary.

How are my eBooks or audiobooks delivered?

BookFunnel immediately delivers your eBooks upon purchase.

If you don’t receive an email from them in five minutes, please check your Spam folder. If you use Gmail, please check in your Promotions folder.

Once you receive the email, it takes about a minute or two from start to finish to get your books on your preferred eReader.

What if I have more than one email address?

BookFunnel delivers the books to the email address you used at checkout, not the one you used to sign up for the newsletter.

If you purchased the ebook with your PayPal account, your login will be your primary PayPal email address.

Does BookFunnel store my books somewhere?

Your books are kept in the cloud after you download them, and you can easily retrieve them.

Log into BookFunnel with the email you used to purchase your books, and you will find your library there.

Go to to start the process.

What if I still can’t find my eBooks?

For technical help with downloading your eBook or audiobook, please email the folks at

How do I read my eBooks?

My eBooks are compatible with very rare exceptions. Here’s a list of compatible products:

Kindle Fire tablets (2015 and later)
Nook tablets (2014 and later)
Kobo e-readers (except Kobo Aura)
Apple Books
Kindle app
iPhones (iOS 10+ from 2016)
Android tablets and phones (Android 5.1 from 2013)
Computers using a browser.

How do I listen to my audiobook?

There are a variety of ways to listen to your audiobooks.

  1. Listen to your audiobook in the BookFunnel app which is specifically built for audiobooks.
  2. Stream your audiobook through the BookFunnel cloud player.
  3. Listen to the MP3 files on your computer or on any MP3 playing device.
  4. Stream with your browser.

What payment methods do you accept?

PayPal, Shopify’s ShopPay, credit cards, Google Pay, and Apple Pay.

Do you accept cryptocurrency?

We don't.

What happens with preorders?

When you buy, the payment method you select charges you immediately. BookFunnel automatically delivers the book on the release date.

If the email doesn’t arrive on that date, please look for it in your Spam or Promotions folder.

Is there a guarantee?

Yes. If you’re unhappy for any reason, we’ll offer a full refund. We assume the risk, so you can shop with confidence.

For a more detailed explanation, please check out the Refund Policy.

Is there sex or swearing in your books?

There is never any on-page sex in my books. All that stuff happens behind closed doors.

Some of my series have swearing, though. Here’s a quick breakdown.

The Cozy Up Series—no swearing.
The Flip-Flop Detective—no swearing.
The 509 Crime Stories—has swearing.
The John Cutler Mysteries—has swearing.
The Charlie-316 Series—has swearing.

What order should I read your books in?

Most of my series are written to be read in any order. The only series I say you must start with book one is Charlie-316. There are so many twists in each novel that if you read a later story first, you’ll miss out on the earlier surprises.

For a more detailed reading order, please check out this page.

What breed is Rose the Office Dog?

Rose is a Vizsla, a Hungarian hunting dog. We don’t hunt, but she catches frisbees and loves to join me on my jogs. Vizslas are full of energy and great family dogs.